Privacy policy

Privacy statement and notice

This privacy statement and notice describes how UNITECH-CONTROL will collect and use your personal data.

Personal data:

According to the GDPR, personal data is defined as: “any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is a person who can be identified directly or indirectly, in particular by specifying an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, the physiological, genetic, mental, economic, cultural or social identity of that natural person”.

• Who administers your personal data?

The administrator of your personal data is UNITECH-CONTROL Ltd. with UIC 831758563, registered office and management address, 48 General Gurko Street, Sofia, 1000.

You can contact us at tel. 02 8210405 or by email at office@dev.unitech-smart.com.

1. Why do we need to collect and store personal data?

In order to be able to provide the measurement and automation professional services you have chosen, we need to collect personal data to identify you and to fulfill our contractual obligations.

In any case, we are committed to ensuring that the information we collect and use does not constitute an invasion of your privacy. If we want to contact you for direct marketing purposes, we will ask for your prior consent.

2. Your personal data that I would like to process are:

3. The personal data we collect will be used for the following purposes:

• • Performance of services for which we have concluded a contract.
  • Respond to inquiries submitted by phone or email.
  • Feedback and communication with current and future customers.

4. Legal basis for processing personal data:

• • Performance of a contractual obligation.
  • Taking steps at your request prior to entering into a contract.
  • In certain cases, it may be in our legitimate interest as a merchant to communicate with current and prospective customers and to protect ourselves in the event of a possible legal dispute.

• Storage period

UNITECH-CONTROL will store your personal data for the duration of our contractual relationship, unless another period is required by law. UNITECH-CONTROL will store data necessary for accounting reporting under the Accounting Law for a period of 10 years, starting from January 1 of the accounting period following the accounting period to which they relate.

• Your rights as a data subject

At any time while we hold or process your personal data, you, the data subject, have the following rights:

• • Right of access – you have the right to request a copy of the data we store about you;
  • Right to rectification – you have the right to correct inaccurate or incomplete data about you that we hold.
  • Right to be forgotten – in certain circumstances you can request that the data we hold about you be deleted from the records.
  • Right to restrict processing – where certain conditions are met, you have the right to restrict data processing.
  • Right to portability – You have the right to have the data we store about you transferred to another person.
  • Right to object – You have the right to object to certain types of processing of your data, such as direct marketing.
  • Right to object to automated processing, including profiling – You also have all the rights that accrue to you in the event that you are subject to the legal consequences of automated processing or profiling.
  • Right to legal redress: in the event that I refuse your request, in accordance with access rights, we will state the reason for doing so. You have the right to lodge a complaint as set out in point 4 below.

• Complaints

In the event that you wish to complain against the processing of your personal data by UNITECH-CONTROL or file a complaint about how your complaint was handled, you have the right to file a complaint directly with the supervisory authority, as well as with the data protection officer – George Milushev.

The details for each of these contacts are:

• More information

Can I find out what personal data of mine is owned by UNITECH-CONTROL?

At your request, UNITECH-CONTROL can confirm what information we store about you and how it is processed. If UNITECH-CONTROL stores your personal data, you can request the following information:

• • Identity and contact details of the person or organization that has determined how and why your data is processed. In some cases this will be their representative in the EU.
  • The purpose and legal basis for processing your data.
  • Information about the legitimate interests of UNITECH-CONTROL or of a third party, if the processing is carried out on such a basis.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients to whom the data is/will be disclosed.
  • Information about how we ensure that, if we intend to transfer your personal data to persons in a third country or international organization, it is transferred and stored securely. The EU has approved the sending of personal data to some countries because they meet a minimum standard of data protection. For other cases, we will ensure that specific measures are in place to ensure the security of your information.
  • How long the data will be stored.
  • Details of your right to correct, delete, restrict or object to such processing.
  • Information about your right to withdraw your consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a legal or contractual requirement or condition of entering into a contract, and whether you are required to provide the personal data and the possible consequences of not providing such data.
  • The source of personal data, if it was not collected directly from you.
  • Full information on automated decision-making processes such as profiling, and any relevant information about the logic behind this decision-making, as well as the meaning and expected consequences of such data processing.

What identification documents will I need to provide to access information about my personal data?

In cases where you do not have the opportunity to search for us through the contact details you left (e-mail or telephone), UNITECH-CONTROL accepts the following identity documents when information about your personal data is required: identity card, driver’s license.